Bloodletting Books (209)968-0858 FAX (209)552-0796 Bloodletting Press 3732 Havenhurst Ct Modesto, CA 95355 bloodlettingpress@yahoo.com We take Visa, Mastercard, Paypal, checks and money orders. Please make checks and money orders payable to: Bloodletting Press We will allow you to return items that you have purchased, if the manufacturer, the shipper, or Bloodlettingbooks.com has made an error on your order. Please be sure to review the instructions below to ensure that your return is handled promptly. Conditions: Items ordered through the bloodlettingbooks.com online store may be returned due to: Manufacturer defect Shipping damage Incorrect shipment (receipt of item other than that which was ordered) Instructions: Please follow the steps below when returning an item that you have ordered: Request Authorization for the Return: Email bloodlettingpress@yahoo.com within 30 days of the date you receive the item to request a Return Authorization number for the item. Include the following information in your email request: Order # Title of item Your name and shipping address Your daytime phone number Your email address The reason you wish to return the item Note: Returns can only be accepted under the conditions above and must be accompanied by a valid Return Authorization number. All returns received without a valid RA number will not be accepted. Prepare the Return: Clearly write the return authorization number that you have received on the outside of the box. Print and complete the return form and include it inside the box with the item. Package the item for return (preferably in the original packing box) and secure it firmly with shipping tape. Clearly mark the outside of the box with the address as follows: Note: Merchandise returns are accepted within 30 days after the shipping date and must include the original package and all accessories. Most of the items that we sell are considered collectible; therefore, the item itself, all accessories, and the container that it is packaged in are very important. Return Shipping Methods: We suggest that you return the item via an insured and traceable source such as Federal Express or U.P.S. Please remember the United Postal Service does not offer tracking on their packages. We cannot guarantee refund on any packages that are sent via an untraceable source. Note: We do not accept returns sent C.O.D. All C.O.D. returns will be refused. Exchange or Refund: In most cases, we will ship a new item out to you within 14 days of receipt of the damaged, defective, or incorrectly shipped item. However, as many of our products are offered only in limited quantity, we reserve the right to refund your purchase should we find that we have sold out of the item that you had purchased. All refunds will be issued in accordance with the method that you have purchased the item. Refunds will be processed within 30 days of the date the item was returned and may take 30 to 60 days to appear on your credit card. Shipping Refunds: Refunds for the original shipping charges (based on our shipping chart) will be issued under the following conditions: If the item is being returned due to defect, damage, or incorrect shipment, AND you are returning everything that was in your shopping cart. Since bloodlettingbooks.com charges $5 for shipping on any order, if you keep any portion of your order, you will not be refunded the $5.00 shipping charge for return of an item from that order. |